Viric Properties
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Frequently Asked Questions
MAINTENANCE REQUESTS
IF YOU HAVE A
MAINTENANCE EMERGENCY
IN THE PROPERTY YOU RESIDE CALL (317) 840-4460. We check our messages regularly--so please leave a detailed message with your contact phone number and we will contact you ASAP. Only the following emergencies will be handled after hours, all other maintenance items can be reported via the online maintenance request form or by calling the office during normal business hours:
--Electrical wires that are live and exposed posing a danger to the tenant
--Continuous water intrusion of any kind that cannot be stopped by shutting off a valve or water main.
--Plumbing stoppages that cause all toilets to be inoperable.
Maintenance items will be handled in the order of importance and urgency. You should however, hear from one of our maintenance personnel within two working days to schedule an appointment. If for any reason you do not hear from one of our appropriate vendors, please contact the office during normal business hours or resubmit a work order indicating that you have not been able to schedule an appointment.
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